7777 jaya Privacy Policy

1 Introduction and Scope

Welcome to the 7777 jaya platform. This privacy policy applies to all members who use the https://7777-jaya.cam website and its applications. When you register on our site, log in, or use any of our services, you voluntarily share certain information with us. The primary purpose of this policy is to present clearly how we handle that information.

You can learn more about 7777 jaya on our About Us page, which clearly describes the platform's goals and scope. Alongside reading this privacy policy, it will also be helpful to read our Terms and Conditions, as the two documents complement each other.

This policy has been prepared with users residing in Bangladesh in mind and is consistent with applicable data protection guidelines in Bangladesh. By using our services, you are considered to have given your consent to the terms described below.

2 Types of Information Collected

2.1 Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — you must be 21 or older to use our services)
• Email address
• Mobile number
• Preferred language and communication preferences

2.2 Identity Verification Information

In the interest of secure transactions and as part of the account verification process, we may collect the following where applicable:

• National Identity Card (NID) or passport copy
• Proof of address documents
• bKash, Nagad, Rocket, or Upay account details (for payment processing purposes only)

2.3 Transaction Information

We retain records of transactions related to deposits, withdrawals, and gaming activity. This includes the time, amount, method, and associated reference number of each transaction.

2.4 Technical Information

Certain technical information is collected automatically while using the site, such as: IP address, browser type and version, device identifier, operating system, and session logs.

3 How Information Is Collected

7777 jaya collects information in several ways. For direct collection, information you provide yourself — when filling in a registration form, making a deposit, or contacting support — is the primary source.

Through automated methods, information about your browsing behaviour, preferred game categories, and time spent on the site is collected via cookies, web beacons, and log files. This information is used to improve the site's performance.

Through third parties — such as payment processing providers — certain verification information may reach us. In such cases, the third party's own privacy policy also applies.

4 Purposes for Using Information

Collected information is used only for the legitimate purposes listed below:

• Account management: Completing registration, identity verification, and the login process.
• Payment processing: Confirming deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Support services: Answering your questions and resolving issues via 24/7 live chat and email.
• Ensuring security: Detecting fraudulent activity and keeping accounts secure.
• Relevant communications: Sending bonus updates, promotional offers, and important notices (with your consent).
• Service improvement: Analysing user experience to enhance the platform's performance.
• Responsible gaming: Monitoring gaming behaviour and taking protective measures when needed.

Your information is never sold to third parties for marketing or advertising purposes.

5 Information Storage and Security

5.1 Security Technology

The 7777 jaya site uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. In addition, we protect the privacy of your information through firewalls, access controls, and regular security audits.

5.2 Retention Period

Information is retained for the duration your account is active and, after account closure, for a specified period in accordance with applicable guidelines. Transaction records and identity verification documents may need to be retained for an extended period.

5.3 Internal Access Controls

Among our staff, only those who require access to user information to carry out their work may access it. Each instance of access is logged and reviewed regularly.

6 Sharing Information with Third Parties

We share information with third parties only in the following limited circumstances:

6.1 Payment Service Providers

To complete deposit and withdrawal processes, necessary information may be shared with bKash, Nagad, Rocket, Upay, and associated banking institutions. These providers may use the information solely for the purpose of processing payments.

6.2 Technology Service Providers

Anonymised information may be shared with selected technology partners for server management, gaming software, and analytics services. These partners operate under strict confidentiality agreements.

6.3 Legal Obligations

Disclosure of information may be legally required in response to a court order or a lawful request from a law enforcement authority. In such cases, only the specific information requested will be provided.

7 Cookies and Tracking Technologies

The 7777 jaya site uses cookies, which are stored as small text files in your browser. They are used for various purposes:

7.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — such as maintaining login sessions, saving language preferences, and managing security measures. Without them, the site will not function properly.

7.2 Functional Cookies

These cookies are used to remember your preferences and settings, making each visit more personalised.

7.3 Analytical Cookies

These cookies are used to collect statistics about site usage. The information collected is anonymised and used to improve the site.

You can disable cookies from your browser settings if you wish. However, please note that disabling essential cookies may affect some site functionality.

8 User Rights

Every member registered on 7777 jaya has the following rights regarding their personal information:

8.1 Right of Access

You may request at any time to know what information we hold about you. Our support team is available via 24/7 live chat or email to assist in both Bengali and English.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as quickly as possible, subject to verification.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may contact us through any support channel at any time to let us know. However, sending important transaction-related or security messages remains part of our responsibility.

8.4 Right to Close Your Account

You may request to have your account closed at any time. In that case, your account will be deactivated after any pending withdrawals are processed. For support on responsible gaming, visit the Responsible Gaming page for detailed information.

9 Privacy of Minors

All services on 7777 jaya are exclusively for adults — that is, those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

Age is verified during the registration process and identity documents may be requested in cases of doubt. If we become aware that a minor has come within the scope of our data collection, that information will be deleted immediately and the associated account will be closed.

We ask parents and guardians — if you suspect that someone in your family is using this site inappropriately, please contact our support team immediately.

10 Policy Changes and Contact

10.1 Policy Updates

7777 jaya may revise this privacy policy from time to time. For any significant changes, registered members will be notified by email or via a site notice. The revised policy will be considered effective from the date it is published.

We recommend reviewing this page regularly so that you remain informed about the latest policy. Continued use of the site indicates your acceptance of the latest version.

10.2 Contact Methods

For any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Live Chat: Available 7 days a week, 24 hours a day
• Email: [email protected]
• Language: Support is available in both Bengali and English

For more general questions, you can visit our FAQ page — it contains answers to frequently asked questions.